KCB Bank has confirmed that one of their staffer at Mvita branch in Mombasa has tested positive for coronavirus.
The bank has consequently closed temporarily for three days with approval of the Central Bank of Kenya.
“Affected staff who were working with him have been informed and are currently undergoing counselling and screening to ensure their safety and wellbeing,” the bank said in a statement on Tuesday.
The closure will enable immediate cleaning and disinfection of the premises, the bank said.
“Our priority remains safeguarding the safety and well-being of all our staff, customers and other stakeholders during these difficult times.” KCB Group CEO and Managing Director Joshua Oigara said.
“As the fight against this pandemic continues, we have taken several precautionary measures internally, in line with the guidelines issued by government agencies. We continue to provide support to staff and their families during this period of the pandemic” he added.
Customers are now encouraged to access services using the bank’s digital channels — mobile banking, KCB-M-Pesa, Vooma and internet banking—or other alternative banking touchpoints such as KCB Mtaani agents, cash recyclers, ATMs and cash deposit machines.
“In addition, Mvita Branch customers can visit nearby branches and agents for assistance,” the statement said.