Safaricom PLC has introduced a new extra security feature that prevents fraud and protects its customers.
The security feature will alert a Safaricom user whenever someone is trying to register a simcard using their Identity Card. Safaricom’s new extra security feature ensures there will be no M-Pesa fraud. Safaricom users will get a notification on their primary Safaricom number every time their ID registers a new simcard.
“Introducing Safaricom’s new extra security feature that alerts you via SMS whenever someone tries to register a line using your National ID. Put a stop to fraud,” Safaricom PLC tweeted.
When someone is trying to register a line using your ID Number, you will be notified through a message and you can put a stop to the registration from the comfort of your home.
How Safaricom’s new extra security feature works
“If someone tries to register a line using your National ID, you will receive an SMS alert from 707. Simply reply with ‘NO’ if it’s not you,” said the giant telecommunication company.
The alert message will prompt you to reply with YES option to continue with the registration. Moreover, it will also have the NO option to stop the registration process.
“Dear customer, a new number is about to be registered under your ID number. Please reply with YES to continue or NO to cancel the registration process,” the alert SMS reads.
In addition, Safaricom will use other parameters to check the true owner of the National ID card if the phone is off.
Safaricom users have been the target of many fraudsters for years now. The fraudsters can use an innocent person’s ID card number to register for the simcard. After registration they use the line to con people and it becomes difficult to catch them because they have not used their authentic identification.
Some of the notorious messages from conmen are as follows;
“Nitumie kwa hii namba, ile ingine ina shida.”
“Baba mtoto amevunjika mguu tuko hospitali, tuma kwa 07…..”